Milestone Schedule

Managing Users

If you have a TC or Manager level account, you can manage other translators (users). When data submission starts, you'll want to Lock the users who are no longer active, add new users, and send messages to your users. For the old users you'll want to resend passwords -- it is simplest just to do that for everyone once you've added new users.

Open the survey tool, and click on Manage and then Manage XXX Users at the top right. The tool is a bit awkward to use, so ask if you have any questions. You'll then see the main window, and can do the following operations.

To set your default coverage levels

The Coverage Level determines the number of items that your people will see for translation in each locale. The best target in general is modern: some companies that use CLDR data require coverage at a modern level before they will use the locale; others will use data that is less complete, such as moderate or basic. If it is not feasible to attain modern coverage in a given cycle, it is still best to set the coverage as high as feasible, such as moderate

The number of items at each level varies by locale, but is roughly the following:

Approximate CountCoverage Level
200 minimal

To see your current coverage levels, look for your organization in Locales.txt. It is a simple plaintext file, where each line is of the form:

<organization> ; <language_code> ; <coverage_level> ; <language name - optional>

A # starts a comment, and a * for the language_code means "all others".

An organization that focuses on a small number of locales will probably want to have just a line added for those locales, such as: 
Breton ; br ; modern
Breton ; *  ; moderate
To request a change in the default coverage for your locale, file a new ticket. 

To add a user

  1. Click on [Add User] at the right end of the links that begin at the left side of the page, just under the top gray bar.
  2. Set the name, email, and locales responsible. To see the locale codes, go to Just use the language codes in on the right side-- the country parts are ignored. (Note that you need to use the right code in the case of synonyms: he vs iw, no vs nb, pt vs pt_BR...)
  3. You want to set the Userlevel based on your assessment of the person's skill. Normally this is "Vetter". You can use "Street" for volunteers whom you don't know. People don't have to come from your organization; those that don't are normally set to "Street". See the CLDR Process page for a description of the user levels and their privileges.
  4. Known bug: if you try to create a user when the user already has an account, you get an unknown error message. Often this is because the user is locked. Click on "Show locked users", find the person, and change the status (see below).

To resend a password

  1. In the Action column, pick Send Password for each user you want to send. Then hit the [Do Action] button at the top or bottom of the screen.
  2. If you want to do a bunch at a time, use the "Set menus" box on the left to fill in the Action columns
    1. "all" means the type of user, so pick one or more of those. (eg TC)
    2. "to" means what you want to do (eg Resend password)
    3. Hit the "list" button to set the Action menus for those users.
    4. You'll see a [Change] button; click to do the action (eg resending passwords to TC users)

To send a message to all your users

  1. At the bottom, click the box for "Check this box to compose a message to..."
  2. Click [Do Action], and it will take you to a box to compose the message.
  3. Once you have a message, click [Do Action]
  4. Fill in your address (you can copy and paste) in the box (this is just to prevent mistakes), and click [Do Action].
  5. Later on, in the vetting phase, you can send messages with the outstanding disputes (cases where people disagree on the translation) by checking the box marked "Check this box to send a Dispute complaint"

To change users' status

  1. Click on the magnifying glass in the left column. You zoom in on that user, and have more Actions in the action column.
  2. Click the one you want, and hit [Do Action]
  3. Normally you don't want to delete users -- you want to Lock them. (Deleting removes information about what they've submitted so far.)

To check coverage (that all your important locales are covered)

  1. Click the "Manage … Users" page
  2. Click the "Show Vetting Participation" link at the left, under the top gray bar.
  3. The Gray locales are ones that are not a priority for your organization. (If that's wrong, let the CLDR committee know!)
  4. If you need new locales added, let your committee representative know.
  5. To see what the participation of your vetters has been recently, click on the Participation Shown link at the top (more detailed instructions are in section 7 below).
    1. Note: this has a bug currently where the table becomes very wide -- you'll have to scroll or expand your window.

To check if you have "bad" locales.

  1. Go to Coverage (up at the top right in the survey tool)
  2. If you see the following message, then some of your users have bogus locales OR locales that aren't in CLDR.
    1. Warning: locale designations not matching locales in CLDR: X....
  3. Go to Manage Users (top right), and look at the users signed up to these locales
  4. When they are bogus fix them (work with translator to replace by real locales from
  5. When they are valid, you may propose to the committee that we add a locale:
    1. Valid ones are under languages in en.xml
    2. OR (unusual case) under languages in
    3. However, watch for mistakes, eg someone using "tw" to mean Taiwanese, when it actually means "Twi"

To see how your translators are doing.

  1. To see what your translators have done, login to the Survey Tool and go to 'Manage … Users' and then to 'Show Vetting Participation' (link at top left).
  2. You get a view of your translators.
  3. Click on the link "Participation Shown (click to toggle) is currently On / Off ".
    1. Note: there is a bug with the top table causing it to be too wide. Maximize your screen size (and use a wide screen if you have one).
  4. Go get a cup of coffee (this will take a little while)
  5. At the bottom of the screen, you'll see a list of who has participated, and how many submits and votes they've each made.